Zero swing, height and slew restriction solving your spatial issues.
Not all jobsite conditions are simple, some need equipment that can meet the specific layout of the site. For example there may be an issue with access which requires a certain sized machine, or there may be overhead powerlines resulting in the need for height restrictions. The site could simply have unique safety requirements for the equipment which need to be met and passed by the contractor to be allowed on the site. Whatever the unique requirement, you will need an equipment provider who has equipment which meets your individual needs.
The Challenge:
In this Case Study, John our area representative for Canberra was asked by our customer to provide 2 x 14.5T Excavators which featured height & slew, zero swing, rubber tracks, reverse camera’s and this specific site called for a green light to be fitted which is to flash when the safety arm is raised.
The customer also needed these Excavators to feature all safety paper work, be modern and well maintained. The challenge had been set for John.
The Solution:
At Solution Plant Hire we ensure that our fleet is young. This means that we are continually purchasing new gear and selling gear around the 2,000 hour mark. Two brand new 14.5T Excavators had already been purchased and were due to leave our yard when this request came in. The team quickly kicked into gear to fit the Excavators with all the requirements the customer needed to get gear on site and meet safety requirements.
Delivering the Solution
The equipment was delivered to site on time, by our reliable transport fleet. John was there onsite at the time of delivery to ensure a smooth delivery, assist with the induction process and to help out if required.
Offering the full customer service experience we submitted all the paperwork to meet compliance through the submission system, and created a digital way for the customer to access all the paperwork for all the machines so they have access whenever they require it.
Needless to say our customer was happy with the outcome and has since required several more machines on site with specific requirements; the data sharing process and induction has been simple. The way dry hire should be!
“Solution Plant Hire meets our demands with excellent equipment fully spec’d to our requirements. They are always contactable and make the time to help. They are also very easy to work with and always gets what we need done without any fuss.”
For Solutions to your unique job requirements contact the Solution Plant Hire team on 1300 SP HIRE (1300 77 44 73) or contact us through our website.
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